Privacy Policy

1. Introduction

We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Platform. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, such as: email address, username, and identity documents submitted for KYC verification. We also automatically collect: IP addresses, device information, browser type, usage data, transaction history, and cookies or similar tracking technologies.

3. How We Use Your Information

We use your information to: (a) create and manage your account; (b) process deposits and withdrawals; (c) verify your identity for KYC/AML compliance; (d) send important account notifications; (e) improve and personalize the Platform; (f) detect and prevent fraud and security threats; (g) comply with legal obligations.

4. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences (such as dark/light mode), and analyze Platform usage. You can control cookie settings through your browser, but disabling certain cookies may affect Platform functionality. We do not use cookies for advertising purposes.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with: (a) payment processors to facilitate transactions; (b) identity verification services for KYC compliance; (c) law enforcement or regulatory authorities when required by law; (d) service providers who assist in Platform operations under strict confidentiality agreements.

6. Data Security

We implement industry-standard security measures including encryption, secure HTTPS connections, hashed passwords, and two-factor authentication. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the security of your account credentials.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for up to 7 years as required by financial regulations.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data (subject to legal retention requirements); object to certain processing activities; receive a copy of your data in a portable format. To exercise these rights, contact our support team.

9. International Transfers

Your information may be stored and processed in countries outside your own. By using the Platform, you consent to the transfer of your information to countries that may have different data protection standards. We take steps to ensure appropriate protections are in place.

10. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on the Platform. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the in-platform support system. We will respond to all requests within a reasonable timeframe.